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Privacy Policy
At Frederick County Bank, our goal is to provide the highest
quality banking products and service possible. Your privacy and the confidentiality of
information you provide to us are very important as we recognize the sensitive nature of
your personal financial information. In delivering our products and service we respect
your privacy and are committed to treating your financial information responsibly, whether
you are a current or former customer.
Information We Collect About You
We collect, retain and use information about you in order to provide basic banking
functions. We collect information about you from the following sources:
* Information we receive from you on applications or other forms;
* Information about your transactions with us; and
* Information we receive from a consumer reporting agency.
We use this information to administer your records, accounts and funds; to comply with certain
laws and regulations; to help design or improve our products and services; and to
understand your financial needs so that we can provide you with quality products and
superior service.
Information We Disclose About You
We do not disclose any nonpublic personal information about our customers or former
customers to anyone, except as permitted by law. Frederick County Bank does not nor plans
to share your personal information about you with any third parties other than those who
assist us in providing our products and services to you. Should our policy change we will
give you the opportunity to prevent any disclosure or to "opt-out."
Information Disclosed to Service Providers or Joint Marketers
We may disclose all of the information we collect, as described above, to companies that
perform marketing services on your behalf or to other financial institutions with whom we
have joint marketing agreements. All of our operational and data processing systems are
maintained in a secure environment with our third party processor. Our agreement with
them, as it is with all third party vendors, is that they abide by privacy principles
similar to those adopted by Frederick County Bank and keep customer information strictly
confidential.
Protecting Your Information Online
Our Web site does not collect any personal information from our customers or visitors to
our site, however at your discretion, you may provide us certain information to evaluate
certain bank products and services. Since email is typically not secure, we recommend that
you do not include any nonpublic information in email to us. We will only send email to
you if you have given us your permission to do so and it will not contain nonpublic
information about you. If you bank online with us, we use the information you supply only
to enable us and our third party vendors to provide the transactions you request.
Children's Information
We respect the privacy of your children, and comply with the practices established under
the Children's Online Privacy Protection Act. We do not knowingly collect or retain
personally identifiable information from consumers under the age of thirteen.
Confidentiality and Security of Your Personal Information
Our Privacy Policy and Procedures serve as the standard for all Frederick County Bank
employees for collection, use, retention and security of customer information. Every
Frederick County Bank employee is required to follow our "Employee Handbook"
guidelines, which state that all customer information is considered private and
confidential and is to be used solely for the purpose of providing you with the finest
service possible. We restrict access to nonpublic personal information about you to those
employees with a business reason to know such information. We maintain physical,
electronic, and procedural safeguards that comply with federal standards to guard your
nonpublic personal information. Employees are trained on the importance of maintaining the
confidentiality of customer information.
Maintaining Accurate Information
We strive to maintain accurate information about you. If you ever think that our records
contain inaccurate information about you, please let us know. We'll correct any mistakes
promptly.
If you think we have reported inaccurate information about your account(s) to a consumer
reporting agency, please let us know by writing us at the address below. Please give us
your name, address, telephone number, and the information you think is wrong.
Customers who have questions about these privacy principles or have a question about the
privacy of their customer information should write our Privacy Manager, Frederick County Bank,
P.O. Box 1100, Frederick, MD 21702. Please feel free to call (301) 620-1400
for more information.
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